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AI front desk · every channel · 24/7

An AI front desk that answers every patient, on every channel

Patients message at night, on Sundays and while your receptionist is busy. The Adymizing AI front desk answers on WhatsApp, Instagram, Facebook and your website in Urdu or English within seconds, shares only what your clinic approves, scores the enquiry and books the appointment into Clinova. Your staff can take over any conversation at any time.

What the AI front desk does

  • Answers treatment, timing, location and price-range questions on every channel
  • Books, reschedules and confirms appointments into the clinic calendar
  • Scores each enquiry hot / warm / cold with the next best action for staff
  • Follows up with people who asked but did not book
  • Hands over to a human for anything medical or sensitive
  • Learns from your treatments, prices and FAQs, updated any time

What you get

Outcomes we work towards

Instant replies, any hourAverage reply in seconds, including after hours.
More bookings from the same enquiriesEvery conversation ends with a booking offer.
Front desk reliefStaff handle visits, not the same 20 questions.
Safe answers onlyIt says only what your clinic approves.

Real screen from Clinova

One AI front desk for WhatsApp, Instagram, Facebook and your website

The AI answers in seconds, scores the lead, books the slot, and your staff can take over any conversation with one click.

Clinova inbox screen

How it helps your clinic

Built like a healthcare system, not a chatbot

A plain auto-reply sends the same line to everyone. The Adymizing AI front desk understands treatments, remembers the patient, scores the lead and works inside your clinic operating system.

  • Omnichannel: WhatsApp, Instagram DMs, Facebook Messenger and website chat in one AI and one inbox.
  • Clinic knowledge base: your treatments, doctors, prices and policies, editable by your team.
  • Predictive lead scoring with a written reason and next step for every enquiry.
  • Every conversation, booking and hand-over is saved on the patient record in Clinova.
  • Private per clinic, secure logins, daily backups. Medical details only after a written agreement.

What’s included

Everything in the service

AI training on your clinic

Treatments, prices, timings, doctors and tone, set up and tested by us.

Channel connections

WhatsApp Business API, Instagram, Facebook and website chat connected to one inbox.

Lead scoring & routing

Hot leads flagged and routed to the right staff member with the next action.

Booking & reminders

Slots offered from the calendar, confirmations and reminders sent automatically.

Staff hand-over & training

One click to take over a chat; your team trained in one session.

Monthly report & tuning

Enquiries, reply time, bookings and the questions patients ask most.

How we start

From first call to live in days

Free growth call

We look at where patient enquiries come from and where they get lost.

Written proposal

Package, price and what is included. You approve.

Setup in 7–14 days

Knowledge base, channels and Clinova connected; AI tested with your team.

Go-live & tuning

Staff trained, then weekly checks and monthly improvements.

Pricing: clinic packages start at Rs 50,000 one-time setup + Rs 25,000 per month. See all prices. Ad spend, WhatsApp message fees and call minutes are paid by the clinic directly.

FAQ

Questions clinic owners ask us

Is this just a WhatsApp chatbot?

No. It is an AI front desk connected to your clinic operating system: it works on WhatsApp, Instagram, Facebook and your website, scores leads, books appointments and keeps the full patient history.

Will patients know they are talking to AI?

You decide the name and tone. The AI introduces itself as your clinic’s assistant and hands over to staff for anything medical.

What does it cost?

Included in every clinic package, from Rs 50,000 setup + Rs 25,000 per month. WhatsApp Business API message fees are paid by the clinic directly.

Can my staff still reply themselves?

Yes. Every conversation is in one inbox; staff can take over any chat with one click and the AI pauses.

See the AI front desk on your own phone

Book a free 20-minute clinic growth call. We look at your clinic, your enquiries and your follow-up, and tell you honestly what will work.